Winchester Wireless provides
unlimited data Internet service to rural Winchester, VA and
surrounding areas. Need Internet in Winchester? Click now to read testimonials.
Very reliable Internet service. Company always responsive, great
customer service, great people to deal with.
Bob H.
Apple Pie Ridge area
December 5, 2016
Customer Since February 9, 2009
*Review taken from BBB.org
I've had the good fortune to hire Custom Computers and it's sister
company Winchester Wireless in 2008 and 2011 respectively. I own two
companies in Winchester, VA and am always on the hunt for talented
vendor support. That need ended with the discover of David Williamson
and his competent staff. Dave's company has provided exceptional
service and product but what makes this company most special is that
he and his staff are always ready to go the extra mile when
required. For example, I was having difficulty with a Office 2010
Excel and it was nearly 9pm when I was trying to finish up with a
proposal. I left his office a voicemail and explained the
circumstances and within 45 minutes, he called with a solution. When
I hired Winchester Wireless in 2011 for my Internet service
provider, I was amazed at how much his company had grown from zero
subscribers in 2008 when he started the company.
We moved to the country and one of our great concerns was facing
high speed Internet at a reasonable rate. Dave and his staff
installed all of the equipment on schedule and I was able to get
sufficient speed to let the kids watch all of their Youtube and
Netflix videos while my wife and I worked from home. Dave has since
become a close friend and never fails to be a valued resource for
business and personal issues. I would hire Dave Williamson and his
companies without hesitation and have referred many business
friends. My prompting for writing today was because I was reminded
of his value for hunting down the best deals when I asked him to
find me a cheap tablet for $50 bucks or less in Friday. He sent me
an email telling me this morning that he found one. Folks, it's that
kind of support that you rarely find in other vendor relationships.
Thank you Dave!
Charlie S.
Back Mountain area
December 5, 2016
Customer Since March 25, 2011
*Review taken from BBB.org
Excellent service. We live in a rural area, and have never
experienced such great internet access. I can work from home for the
first time.
Marilyn H.
Back Mountain area
December 5, 2016
Customer Since March 10, 2016
*Review taken from BBB.org
I've used Winchester wireless for years, for both my business and my
home internet service. The company has always been prompt to respond
to any concerns I had and the internet speeds far exceed the
satellite services we used in the past, and for a less expensive
monthly fee. I highly recommend this company.
Douglas M.
Glengary area
December 5, 2016
Customer Since February 26, 2010
*Review taken from BBB.org
I had Winchester Wireless as my internet provider for over 3 years.
They were the best internet provider for the rural area I live in.
My experience with them was outstanding. The customer support and
service were great. They were always available to work out any
issues even if they needed to come to my house to troubleshoot any
issues. David even came to my house to run tests and explain the
issue. They upgrade their equipment to stay inline with the latest
technology. I would highly recommend using their service.
Steve W.
Shawneeland area
December 5, 2016
Customer Since June 5, 2012
*Review taken from BBB.org
I have been a Winchester Wireless customer for approximately eight
years. Overall the team at WW does a great job at providing internet
services where cable/dsl/fios can't or won't. Speeds and reliability
have steadily improved over the years though a series of
improvements to tower infrastructure and equipment. Right now I'm
enjoying average US internet speeds at a price slightly higher than
I would expect to pay for cable (if it were available) with
excellent reliability. Customer support is very good, and Winchester
Wireless provides several ways to report service problems, and is
fast to answer and correct issues. Winchester Wireless is a great
local company who has answered the call of the community.
John K.
Welltown/Glendobbin area
December 5, 2016
Customer Since December 11, 2009
*Review taken from BBB.org
After two years using a competitor, Winchester Wireless is a breath
of fresh air. Mr. Williamson and his staff provide prompt, courteous
customer service on the rare occasion I have a concern. I regularly
receive the Internet speeds for which I pay, and am happy with their
product.
Rachel C.
Apple Pie Ridge area
December 5, 2016
Customer Since February 3, 2016
*Review taken from BBB.org
The very best internet in the area!
Have had it for over a year and have never been more satisfied with
the uninterrupted service and the professionalism of the staff.
Joe C.
Apple Pie Ridge area
November 6, 2016
Customer Since January 13, 2016
*Review taken from Facebook.com/WinchesterWireless
Michael H.
Clear Brook area
October 29, 2016
Customer Since August 18, 2016
*Review taken from Facebook.com/WinchesterWireless
Michael H.
Clear Brook area
August 18, 2016
Customer Since August 18, 2016
*Review taken from Facebook.com/WinchesterWireless
At one time I was a complainant against Winchester Wireless over
some service related issues. I made public complaints and reviews
against the company that they refuted and even had direct run-ins
with the owner. Despite all of that, they continued to provide a
service to me, and good one at that. They are by far the superior
provider for the area I live in over Wav2Net and the satellite
providers. Over the years, they have continued to upgrade/update
their services to provide better, faster, and more consistent
service. Being an IT professional, I cannot stand having slow
internet. I need the ability to connect remotely with my business
and my clients and Winchester Wireless provides me the ability to do
so. I am still on their old generation equipment and am looking
forward to the new generation of non-line-of-sight equipment that
they are putting in as an option, hopefully being able to provide
speeds of up to 40 Mbps. They are also continually putting in more
and more towers offering more options to connect with their service
whenever they can to provide a better service. I owe them a big
apology from years earlier when i complained about them as they were
still in their infancy in my area. Their continuing efforts to
increase their service offerings have shown that they are the one I
will stick with as long as I live in this area.
Adam L.
Mountain Falls area
May 19, 2015
Customer Since November 5, 2009
*Review taken from BBB.org
The fine gentlemen from Winchester Wireless have installed the
upgraded radio and new Mikrotik router at our house and here are the
results:
http://www.speedtest.net/my-result/4605792743
Justin M.
Cedar Creek Grade area
August 23, 2015
Customer Since July 23, 2013
Dang this new upgrade is just awesome, People get your up grade asap
it's coming to your area SOON !!!!
http://www.speedtest.net/my-result/4300938774
Bobby D.
Old Baltimore / Apple Pie Ridge area
April 19, 2015
Customer Since August 8, 2011
First speed test after install last night (direct wired in) with the
new WaveCrusher -- burning through trees and getting these speeds! grin
emoticon
http://www.speedtest.net/my-result/4297834554
Brandi F.
Shawneeland
April 17, 2015
Customer Since December 16, 2011
David, I just want to let you know that the new internet is
outstanding. A huge improvement! I do not know how to post my speed
tests on the Winchester Wireless group and that is why you have not
seen any. I have been running daily tests which are always in the
14mb and up download range with uploads just as good. I appreciate
what you and your team have done to bring quality internet to
Shawneeland! Your small business has done what the large companies
will never do. You made an investment in our community!!
Steve W.
Shawneeland
April 15, 2015
Customer Since June 5, 2012
For years I have suffered from slow internet service ... via cable,
DSL and even Hughesnet Gen-4. However, once I made the switch to
Winchester Wireless I have had tremendously fast and superb service.
Now my kids can access online textbooks. We can watch
Netflix and other services with no issues. I highly recommend
Winchester Wireless services. It's a great company with great
customer care!
http://www.speedtest.net/my-result/4287642073
David O.
Apple Pie Ridge
April 14, 2015
Customer Since November24, 2014
I have been with WW for a long time and Dave and his team are just
what we needed in Shawneeland the new product is great. we have had
some rough times but the future is looking better, here is what we
can expect here.
http://www.speedtest.net/my-result/4288429056
Robert B.
Shawneeland
April 14, 2015
Customer Since August 3, 2010
The upgrade on Apple Pie Ridge has made a great improvement and Dave
and Crew have been great when ever you need them. There
ya go great speed tonite,Thanks Dave and crew....
http://www.speedtest.net/my-result/4287404975
Bobby D.
Old Baltimore / Apple Pie Ridge area
April 14, 2015
Customer Since August 8, 2011
Very fast Internet. Virtually no load time with Netflix.
Sam S.
Back Mountain / Wardensville Grade area
April 13, 2015
Customer Since July 21, 2010
The upgrade to Shawneeland is a huge improvement! The customer
service I have received has always been outstanding. I would
recommend this service to everyone.
Steve W.
Shawneeland
April 13, 2015
Customer Since June 5, 2012
I would like to express my appreciation to Stephen and Wes for a
successful site visit yesterday. They made configuration changes to
my antenna and have exponentially improved my connectivity.
Previously, my service was constantly up and down, making it almost
impossible to complete lengthy transactions. Now I am experiencing
uninterrupted connectivity. Thanks again for your efforts and your
dedication to customer satisfaction.
George L.
Gore
April 10, 2015
Customer Since March 2, 2010
Holding steady at the PowerStream level.
http://www.speedtest.net/my-result/4274436541
Joel F.
Old Baltimore / Apple Pie Ridge
April 8, 2015
Customer Since September 9, 2011
Well, that's a good morning to you.
Just to test, while the webcast was running I opened up a movie
trailer on youtube in fullscreen HD. Not a single pause or flicker
on either stream, playing at the same time. Sure
makes the company meeting webcast pretty smooth.
http://www.speedtest.net/my-result/4271502183
Joel F.
Old Baltimore / Apple Pie Ridge
April 7, 2015
Customer Since September 9, 2011
David, I would like to let you know since
2009 of paying for your services it's safe to say I'm finally
getting what I've been paying for. You know we have had our
differences with the cost and speeds but I think this upgrade has
taken care of the problems. With the upgrade to the current
equipment our ability to experience the internet has been flawless.
We never had many problems with the network being down just slow
speeds. Your investment for the customers I would say is
paying off on my end. Thank you.
David C.
Apple Pie Ridge
February 1, 2015
Customer Since May 20, 2009
Applause & Hat's off to Winchester Wireless!
Gene M.
Apple Pie Ridge
December 4, 2014
Customer Since December 4, 2014
Current speed as of tonight. This is
probably the fastest personal internet connection I've ever had ...
anywhere ... whether hotel, cafe, whatever.
David O
Apple Pie Ridge
November 24, 2014
Customer Since November 24, 2014
Screaming fast upgrade. I'm getting 80
down and 20 up when I'm wired in. I guess I need to work on my
home wireless, although 15/15 is about 15 times faster than what I
was getting yesterday.
Paul W.
Apple Pie Ridge
November 17, 2014
Customer Since June 24, 2009
My wife Angie and I have been clients of Winchester Wireless since
March 2011. We live on Back Mountain Road near Shawneeland and have
been VERY happy with Mr. Williamson and his staff. We initially
started with the 900MHz radio on our roof but after a few occasions
of slower than desired internet, Mr. Williamson suggested a "line of
sight" solution and had his people come out and install a reflector
dish and radio at no charge. Since then we've had a very positive
experience.
We have had on occasion high usage with NetFlix and my three
children using their various devices. My wife and I are self
employed and are on the internet 16 hours a day. When we felt we
needed faster speed, we would call and Mr. Williamson or his staff
would tweak our radio to improve our performance. On several
occasions, the problem was on our end with our wireless router. I
have yet to be disappointed with Mr. Williamson's lack of customer
service or have ever questioned his integrity.
On a personal note, let me just say that I think everyone who has
reported a negative experience should leave it at that and attempt
to work the issues out like a grown adult. You have in my business
opinion, opened yourselves up to a defamation of character lawsuit.
The utilities business is a thankless business. The only time you
hear from your customers is when they aren't happy.
Thank you Winchester Wireless for providing exceptional Internet
service to my family of five. God Bless!!
Charlie S.Back Mountain
May 11, 2013
Customer Since March 25, 2011
My name is Craig, I have been a customer
of yours for about a year now. I transferred over from another
carrier that offered me "dial up " service. I inquired of them
about getting wireless high speed and was quoted a price that
was very high. I saw your sign on the side of the road and
decided to call. I just want to let your people know that the
price you quoted me was fantastic, and the service I have been
getting from you is exceptional. Every time I call about an
issue I am having (Which by the way is not very often because
your service is great) but every time it is necessary, my
question or issue is resolved within the same hour! Even
Weekends!!!
I would and do recommend your service to
everyone I meet. I live in Star Tannery and thought I would be stuck
with dial up all my life or satellite. Thank you for being there. I
recently purchased a voice over ip phone service and was told by the
seller of this product that it would only work with "FIOS, cable or
DSL". I brought my unit into the Winchester Wireless office and the
owner of Winchester wireless did not hesitate to sit down with me
and get it working properly with their equipment! Now it works great
and with the money I save by not having a phone bill I am very, very
happy. The quality of your Wireless service is just as good if not
better than cable or DSL. I am very pleased and satisfied with the
choice I made by calling you, I have notice that the service is
getting better every week as you make improvements to your system. I
can watch and download movies on line with out the usual delay one
would experience with other companies I have tried. Also if there is
ever a problem the people at Winchester Wireless will sit down and
explain to me every step needed so I understand what and why a
certain thing may be happening, and how to fix it. To talk to them
you would think I was there only customer, because of the personal
treatment. That is how important each and every customer is made to
feel when dealing with the staff at Winchester Wireless. I think
Winchester Wireless is great and feel that they are on the cutting
edge of this business.
Thank you for making me feel like family. If
we had more businesses that ran their companies as these people do
there would be less complaints in this world and people would get
along better. I own my own company ( A A SAW AND TOOL COMPANY) and
can respect the job Winchester Wireless is doing because we try to
treat our customers as we would want to be treated. And that is
exactly what Winchester Wireless is doing. I get the feeling from
them that: "People mean more than money" And that is exactly the way
it should be! Winchester Wireless offers a great product at a great
price. Well worth every penny I spend on Internet. You won't find a
better or more dedicated group of people anywhere. Great job ladies
and gentlemen!! Thank you !
Respectfully,
Craig M.
Star Tannery, VA
Customer since April 30, 2009
I would like to thank
Winchester Wireless for doing what absolutely no one else could do
for me for the last six years. As a Government employee I have a
need to work from home in cases that need immediate attention. No
other provider that is available to Shawnee-land was able to provide
me access via VPN. Within hours of the setup, I was able to connect
to my work servers and perform the necessary tasks for my
organization to succeed.
On another note, my
family now has hours of enjoyment playing online games with
absolutely NO lag or break in connection. Again, something no one
else could provide. Without a doubt the best thing to hit this area
in a long, long time.
I highly recommend
them for anybody that wants an internet connection with expert
support and timely response if needed.
Thanks again!
Mark B.
Shawnee-Land
Customer since February 11, 2009
I tried something the other night, I have a
Facebook account in Farmville which consists of 26 neighbors. When I
had Hughesnet I could never even load the bigger farms without
having to constantly reboot. Since your install, I completed each
farm (26) and even fed their hens in less than 1 hr. (which is a
major accomplishment), not including all the food cooked in
Cafe' World and fish fed with in that time. Yes, a busy night, but I
have never enjoyed online entertainment with such speed.
Thanks for the professional install, speedy
service and faster high speed internet. I am hoping this resolves
connection problems i have always had on school nights.
Thanks again,
Richard F.
Clear Brook, VA
Customer since January 11, 2010
Thanks Robert. Ed
did a fantastic and very professional job. I was up and running the
moment he left and it was great, no problems. Found that I could
even get a strong signal outside the house about 150 ft from the
router which will be nice during the summer months when I'm sipping
on Mai-Tai's!
Bob M.
Shawnee-Land
Customer since April 5, 2010
I just
wanted to touch base with you regarding our new internet service. I
am elated to tell you how happy we are with Winchester Wireless. My
entire family has been online for darn near the entire weekend and
have been amazed with your service. I especially want to thank Ed
and Eddie for coming back out on Friday, in the rain, and raising my
antenna. This boosted my service greatly. It is really funny
because I was just getting ready to call you on Friday because the
service was dropping in and out, and then the service truck shows up
in my driveway. Nobody can ask for better service than that!!!
If there is ever any need of a reference for Winchester Wireless you
can be assured that I would be happy so far to give you guys an
A++++ rating. I am going to be out of town for a couple of days but
the wife and kids will be here using the internet. After I return I
will do as promised and update my website to give a little kudos to
you guys for your service.
Thanks again,
Marty F.
Shawnee-Land
Customer since April 7, 2010
Dear Winchester Wireless,
Thanks you so much for getting high speed
internet to all of Shawneeland. I saw your signs and could not wait
to get "hooked" up! Your technician was very professional and quick
with the installation. He had me up and running in just a few short
hours. I have a fairly large yard (as many of the folks out here
have) and I took my laptop outside with me to find that I got just
as good reception as indoors. For the price you charge and the speed
and reliability I get it is a real bargain!
Thanks again and sincerely,
Bob M.
Shawnee-Land
Customer since April 5, 2010
I wanted to again thank Winchester Wireless
for offering the internet service to my family. As promised, I have
written up a blog on my website about my experience with Winchester
Wireless. I don't know how much traffic it will get, but feel free
to send prospective customers to it so they can read my comments or
contact me regarding your service. The webpage can be found at:
http://www.brleather.net/winchester wireless.html.
I will update the page and add a link to it
from my main page hopefully over the weekend, but I wanted to let
you know that I am keeping my word to you.
Thanks again,
Marty F.
Shawnee-Land
Customer since April 7, 2010
The following links are to some forums where
Winchester Wireless is discussed on the internet.
Please take the time to review them if you would like to do some
additional research:
http://www.dslreports.com/forum/remark,23211454?hilite=winchesterwireless
http://www.dslreports.com/forum/remark,23212074?hilite=winchester+wireless
http://www.dslreports.com/comment/2319/77055
http://www.facebook.com/group.php?gid=6407650793&v=wall&story_fbid=337409630793
|
